We Are Offering Virtual Care Consultations!

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Concierge Client Services through Telemedicine

Access high-quality, trusted veterinary care from your home or office. You can now schedule a live video visit with Heart of Chelsea’s team of doctors using your smartphone. If you are experiencing an emergency, please call the office at (212) 924-6116.

Heart of Chelsea Veterinary Group believes in delivering the ultimate client experience for our clients and patients. Our concierge approach to veterinary care extends beyond traditional appointments to include the convenience of modern telemedicine. Virtual veterinary consultations are not a substitute for in-person visits, but a helpful option for pet parents who are unable to bring their pets to the hospital. A live video session with one of our Heart of Chelsea doctors can provide guidance and preliminary treatment recommendations for common pet health concerns.

  • Skin and ear irritations, lesions and bumps
  • Coughing and sneezing
  • Mild gastrointestinal distress and soft stool
  • Limping and other mobility concerns
  • Behavioral changes

*Telemedicine services have inherent limitations. Your veterinarian may recommend an in-person followup for a thorough examination or diagnostic testing if needed.

Download the app!

Once you’ve downloaded the app:

1. Enable notifications
2. Create a profile
3. Enter the code “HEART”
4. Begin a consultation to start the scheduling process 

We have three locations for your convenience!


257 West 18th Street
New York, New York 10011 

Phone: (212) 924-6116

Lower East Side

241 Eldridge Street
New York, New York 10002

Phone: (212) 390-VETS (8387)

Hell's Kitchen

453 West 46th Street
New York, New York 10036 

Phone: (212) 433-3420

Book an appointment online!

Book your next appointment online in just a few minutes. We can't wait to see you!