Careers for Veterinary Staff

We are looking for compassionate and highly motivated individuals who are happy to serve and ready to provide the ultimate experience for our patients and their humans.

As a veterinary assistant, your responsibilities will include:

• Getting a thorough history from the client and scribing medical records
• Handling and restraining pets for exams and procedures
• Assisting in the taking of x-rays, surgeries, and other procedures
• Monitoring and collecting urine, blood, and fecal samples as needed
• Monitoring, recording and reporting physical signs of hospitalized/boarded pets
• Responsible for cleaning/maintenance of hospital
• Preparation of a prescription drug, other than a controlled substance, for dispensing

Our client service representatives are compassionate, driven and always happy to go above and beyond to provide a personalized, memorable and unique experience for all our clients and their beloved pets. We are seeking competent and courteous individuals capable of providing concierge customer service.

As a client service representative, your responsibilities will include:

• Greet and welcome clients and coordinate the flow of pets and owners in the waiting area.
• Input client and patient information and communications into our system.
• Schedule appointments, check in and check out clients and process payments.
• Answer client questions and triage their concerns via phone call, text and emails professionally and in a timely manner. Identify potential emergencies and schedule them appropriately.
• Offer compassionate emotional support and empathize with clients dealing with pets in various types of medical situations.
• Able to learn basic veterinary terminology and abbreviations, learn about medications, preventatives, vaccinations, routine testing, and be able to confidently educate clients.