Service Animals

Service Animals and Emotional Support Animals

Service Animals and Emotional Support Animals provide integral aid that improves the quality of life for those most in need. At Heart of Chelsea, we are happy to provide our clients with Health Certificates and Certificates of Vaccination as required by your airline carrier.

Please respect that service travel is only permissible to animals defined by the Americans with Disabilities Act (ADA)

Service Animals

As defined by the Americans with Disabilities Act (ADA), service animals are individually trained to perform specific tasks and to work with people with disabilities. According to the ADA, disabilities can be “physical, sensory, psychiatric, intellectual, or other mental disability.” The work of the service animal must be directly related to the handler’s disability.

For more information about service dogs please click below.

Emotional Support Animals

Emotional support animals are not considered service animals under the ADA. They may be trained for a specific owner, but they are not trained for specific tasks or duties to aid a person with a disability, and this is the main difference between ESAs and service animals. This doesn’t minimize the support these animals provide for people with a psychological disorder. They are considered companion animals and ease anxiety, depression, some phobias, and loneliness. In order to be considered an emotional support animal, they must be prescribed by a mental health professional for a patient with a diagnosed psychological or emotional disorder, such as anxiety, major depression, or panic attacks.

For more information about emotional support animals click below.

We have three locations for your convenience!


257 West 18th Street
New York, New York 10011 

Phone: (212) 924-6116

Lower East Side

241 Eldridge Street
New York, New York 10002

Phone: (212) 390-VETS (8387)

Hell's Kitchen

453 West 46th Street
New York, New York 10036 

Phone: (212) 433-3420

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